1. General Terms & Definitions

• Definitions:

• •
  Gigzera/We/Our/Us:

  Refers to Gigzera IT Consulting, the legal entity operating this Platform.

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  You/User/Yourself:

  Any natural or legal person accessing or using the Platform who is competent and legally eligible to enter into binding agreements.

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  Third Parties:

  Any person, entity, or website not affiliated with Gigzera.

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  Website:

  The online portal available at gigzera.com.

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  Mobile Application:

  The Gigzera app for smartphones.

• Interpretation & Co-Terminus Nature:

• Amendments:

2. About Gigzera

• Company Details:

• •
  Name:

  Gigzera IT Consulting

• •
  Address:

  006 Sprinkles, RGA Tech Park, Carmelaram, Sarjapur Rd, Kodathi, 560035

  (This address serves as our official correspondence location.)

• •
  Email:

  Contact@Gigzera.com

• •
  Brand Name:

  Gigzera

• Overview of Services:

• Gigzera is a technology-driven marketplace designed to connect businesses with skilled freelancers for short-term, project-based work. Our services include:

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  Digital Goods & Services:

  Facilitating projects such as software development, digital marketing, content creation, graphic design, and more.

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  Information & Connections:

  Providing essential insights and facilitating introductions between employers and freelancers.

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  Advanced Matching Technologies:

  Utilizing cloud computing, artificial intelligence, and proprietary algorithms to quickly and efficiently match employers with the right freelancers.

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  Intermediary Role:

  We function solely as an intermediary. While we facilitate connections, we do not guarantee project outcomes or the performance of any freelancer. Our fee is solely for the connection service.

3. Platform Description & Accessibility

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  Platform Type:

  The Platform is available both as a website and a mobile application, ensuring users can access our services via standard web browsers or mobile devices.

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  Business Model & Target Audience:

  Gigzera operates as a digital marketplace connecting employers with freelancers. Although available globally, our primary focus is on users in the USA and EU, ensuring we meet relevant local regulations and market needs.

4. Registration and Eligibility

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  Registration Process:

  • To use the Platform, you must register by providing your email address or mobile number. While some account creation methods include social media linkage, please note that as a responsible Platform, we exercise caution regarding automatic social media integration. You must complete registration by verifying your details (for example, via email authentication).

  • The registration process requires you to provide basic details such as your full legal name, mobile number, and, where applicable, other credentials like your designation, company name, profile picture, educational background, certifications, total experience, and skill set.

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  Eligibility:

  • You represent and warrant that you are at least 18 years old and legally capable of entering into binding contracts.

  • If you are a minor, you may use the Platform only with the express consent and supervision of your legal guardian.

  • You agree to comply with all applicable local, national, and international laws and regulations while using the Platform.

5. User Conduct and Prohibited Activities

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  User Obligations:

  • Provide accurate, true, and current information during registration and update your details as needed.

  • Maintain the confidentiality of your account password and other login credentials; you are solely responsible for all activity under your account.

  • Ensure that the information you provide (name, email, address, mobile number, etc.) is valid and up-to-date.

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  Prohibited Activities:

  You agree not to:

  • Engage in any illegal, fraudulent, or harmful behavior, including but not limited to uploading fake or misleading documents.

  • Interfere with or disrupt the normal functioning of the Platform (e.g., hacking, deploying malware, using deep-linking, robot, spider, or automated tools to access data).

  • Infringe upon the intellectual property rights of others by copying, distributing, or transmitting copyrighted content without permission.

  • Impersonate any person or entity or provide false information during registration or while using the Platform.

  • Share or post content that is defamatory, offensive, obscene, vulgar, or intended to cause harassment.

  • Reverse engineer, modify, or create derivative works of any part of the Platform without prior written consent.

  • Use the Platform in any manner that violates any law, regulation, or the rights of a third party.

  • Posting content that encourages harm, discrimination, or mistreatment based on race, gender, religion, nationality, disability, or any other protected characteristic. Posting content that constitutes harassment, bullying, or incitement to harm.

  • Posting any form of adult content, nudity, or material associated with sex work or escort services.

  • Posting content that involves or promotes child abuse, exploitation, or trafficking.

  • Posting content that violates the Platform's Terms of Service or any other related agreements.

  • Posting content that undermines academic standards or professionalism, such as engaging in cheating, plagiarism, ghostwriting, or misrepresenting someone else’s work as your own.

  • Posting content that is intentionally deceptive, including fake reviews, misinformation, deepfakes, or “fake news” created for personal gain or to manipulate others.

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  Additional Undertakings:

  • You are solely responsible for all content you upload, ensuring that you have the necessary rights and permissions.

  • You authorize Gigzera to use, store, and process your personal information and any published content (including comments, reviews, or ratings) for service personalization, marketing, and promotional purposes.

  • You agree that if you breach any of these obligations, Gigzera may suspend or terminate your account immediately, without notice.

  • Misrepresenting your experience, skills, or qualifications, or those of others.

  • Using generative AI or similar tools to unfairly enhance job proposals or work if restricted by client or third-party rights.

  • Passing off someone else’s identity or profile as your own.

  • Using a misleading or false profile picture.

  • Impersonating others, including Gigzera representatives, or falsely claiming connections with organizations or individuals.

  • Allowing others to use your account or misrepresenting who will perform a job when they will not.

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  Abusing Our Feedback System:

  • Withholding payment or work until you receive positive feedback.

  • Exchanging payment (or any value) for feedback, either directly or with third parties.

  • Coercing another user by threatening negative feedback.

  • Using the feedback system to share views unrelated to the service (e.g., political or religious opinions).

  • Offering or accepting fake services to artificially boost feedback or rating scores (feedback building).

  • Hiring and rating yourself.

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  Restricted Activity:

  • Copying, sharing, or giving away your account.

  • Maintaining multiple accounts or transferring/selling your account without our explicit permission.

  • Bypassing the Platform’s procedures by directly contacting another user or sharing direct contact details before agreeing to a service contract.

  • Adding contact information to job posts, profiles, communications, or other content outside the approved format.

  • Promoting or advertising other organizations, websites, products, or services, or using the Platform to recruit freelancers or clients for another agency without our permission.

  • Bypassing or tampering with any security features or restrictions on the Platform.

  • Using automated mechanisms (e.g., robots, spiders, scrapers) to access or copy content without written permission.

  • Collecting or using identifiable information beyond what is permitted.

  • Overwhelming the Platform with an unreasonable or excessive volume of information.

  • Introducing malware, harmful code, or viruses that could damage the Platform or affect its users.

  • Accessing the Platform through any means other than the provided interface.

  • Framing or linking to the Platform’s services without written permission.

  • Using the Platform to build a similar competing service, poach users, or publish performance or benchmarking analyses.

  • Reverse engineering, deciphering, modifying, or extracting non–open-source source code without our written permission.

6. Payment and Transaction Terms

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  Payment Gateway & Models:

  • All payments are processed securely through a third-party payment gateway, and you will be subject to their terms for all payment-related aspects.

  • Gigzera supports both recurring subscriptions and one-time purchase transactions. Payments may be made via online payment gateways, offline methods (such as RTGS or bank transfers), or EMI options.

  • International transactions are supported to ensure global accessibility.

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  Fees, Billing, and Refunds:

  • Gigzera charges a service fee for facilitating connections between employers and freelancers. This fee will be clearly displayed at the time of the transaction.

  • Payments must be made promptly as per the billing terms.

  • All fees are final and non-refundable once a transaction is completed. (For example, program or consultancy fees, once paid, cannot be refunded.)

7. Content, Intellectual Property, and Usage

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  Content Ownership:

  • All text, graphics, user interfaces, images, logos, and software on the Platform are the property of Gigzera IT Consulting or its partners and are protected by copyright and other intellectual property laws.

  • Content provided by users is their own responsibility. You affirm that you have the rights to any content you upload, and Gigzera is not liable for user-generated content that is untrue, inaccurate, or misleading.

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  User-Generated Content:

  • You are granted a personal, non-exclusive, non-transferable, and revocable license to access the content on the Platform.

  • You shall not copy, modify, or distribute any content without the express written permission of the owner.

  • Gigzera reserves the right to suspend or terminate any user account that shares content deemed offensive, misleading, or infringing on the rights of others.

8. Indemnity

You agree to indemnify, defend, and hold harmless Gigzera, its directors, officers, employees, agents, and affiliates from any losses, liabilities, claims, damages, or expenses (including legal fees) arising from:

Additionally, you agree not to settle any claims with third parties without Gigzera’s consent and to fully cooperate in any indemnification process at your expense.

9. Disclaimers and Limitation of Liability

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  Disclaimer of Warranties:

  • • The Platform is provided on an “as is” and “as available” basis, without any warranties (express or implied) regarding its uninterrupted operation, accuracy, or reliability.
  • • Gigzera does not provide professional advice (legal, medical, financial, etc.). Any information on the Platform is for informational purposes only, and you should seek professional guidance as needed.
  • • Your use of the Platform is at your own risk.
• •
  Limitation of Liability:

  • • Gigzera’s total liability for any claim shall not exceed the amount you have paid for the service in question.
  • • Gigzera is not liable for any indirect, incidental, consequential, or punitive damages (including loss of profits or data), even if advised of the possibility of such damages.
  • • Specifically, Gigzera and its founders, promoters, partners, or associated personnel are not responsible for:
  • • Website inoperability due to connectivity errors, slow internet, or server failures.
  • • Data deletion or delays caused by incorrect information provided by you.
  • • Communication delays or deficiencies in the services managed by Gigzera.
  • • Failures in any other services provided by Gigzera.

10. Force Majeure

Gigzera shall not be liable for any delays or failures in performance due to events beyond its control (e.g., natural disasters, acts of war, riots, fires, labor disputes, internet interruptions, technical failures, or any other unforeseen events).

11. Dispute Resolution, Arbitration, and Governing Law

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  Dispute Resolution:

  • Any dispute should first be addressed by contacting our support team.

  • If unresolved, disputes will be submitted to arbitration by a sole arbitrator appointed by Gigzera. Arbitration proceedings shall be conducted in English, with the seat of arbitration in Nandyal, Andhra Pradesh, India. The arbitrator’s award is final and binding, and arbitration costs will be borne as determined by the arbitrator.

• •
  Governing Law & Jurisdiction:

  • These Terms are governed by the laws of India.

  • Subject to the arbitration clause, any legal proceedings shall be initiated exclusively in the courts located in Nandyal, Andhra Pradesh.

12. Term, Termination, and Suspension

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  Term:

  These Terms remain in effect as long as you access and use the Platform.

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  User Termination:

  You may cease using the Platform at any time; however, your obligations incurred prior to termination remain binding.

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  Gigzera Termination:

  Gigzera reserves the right to suspend or terminate your account or access to the Platform at any time, without prior notice, for any reason including breaches of these Terms or provision of false information.

13. Communication and Notifications

• •
  Consent to Communication:

  By providing your identity and contact information during registration or while using the Platform, you consent to receive calls, emails, or SMS from Gigzera or its representatives regarding your account, service updates, and important notices.

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  Reporting Issues:

  Should you encounter any discrepancies or issues with the Website or content, you may report these to Gigzera at Contact@Gigzera.com. Resolution times may vary based on the nature and scope of the investigation.

14. Data Retention and Privacy

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  Data Retention:

  Your personal data is retained only as long as necessary to provide our services and comply with legal obligations.

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  Privacy:

  Please refer to our Privacy Policy for details on how we collect, use, store, and protect your personal information. We employ industry-standard security measures to safeguard your data.

15. Modifications to the Terms

Gigzera reserves the right to modify these Terms at any time. Any significant changes will be communicated by updating the “Last Updated” date and, when necessary, via email. Your continued use of the Platform after such modifications indicates your acceptance of the revised Terms.

16. Miscellaneous Provisions

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  Entire Agreement:

  These Terms, together with our Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and Gigzera regarding your use of the Platform, superseding all prior communications.

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  Waiver:

  Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other.

• •
  Severability:

  If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

• •
  Contact Us:

  If you have any questions, concerns, or require further clarification regarding these Terms, please contact us at Contact@Gigzera.com.

2. Information We Collect

2.1 Personal Information

We collect personal data that identifies you as an individual. This includes:

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  Contact Information:

  Your full name, email address, mobile number, and postal address. These details enable us to manage communications and account-related correspondence.

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  Profile Information:

  Data such as your job title, company name, profile picture, educational background, certifications, professional experience, and skill set. This information helps us tailor your experience on the Platform and support effective matching between employers and freelancers.

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  Account Credentials:

  Information such as your chosen username and password, which is necessary to create and secure your account.

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  Payment Information:

  Details required for processing transactions (handled via secure, third-party payment systems), including billing addresses and transaction records.

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  Usage Data:

  Technical data including your IP address, browser type, operating system, device information, and logs of your interactions on our Platform. This data is captured automatically as you navigate through our services.